Start with a real queue
Share your intake questions, service area, hours, and emergency escalation contact.
Built around the working day
More time on the tools. Less chasing the details.
Keep customer calls, service visits, estimates, and billing handoffs moving with a virtual assistant who works within your plumbing business’s process.
Book a free consultationPlumbing contractors, dispatchers, and service business ownersDefined roles · Approved systems · Visible handoffs
The work behind the work
Your next job should not start with missing information.
We help plumbing businesses create a dependable office rhythm around the field team. Define the jobs you accept, the information your dispatcher needs, and the follow-up work that keeps falling between visits.
- Useful job notes before a visit
- Customer questions routed to the right person
- Finished work connected to invoice preparation
Powered by StealthAgents
Focused on your field. Supported by a wider team.
Your support role starts with the realities of your operation. The StealthAgents team helps you discuss experience, matching, onboarding, and the management rhythm that makes the role useful.
StealthAgents reviews
Read reviews ↗“Great communication, efficient and proactive assistant, visible business growth.”
“The easiest VA onboarding process. Communicative and helpful throughout.”
Reviews of StealthAgents, our parent company. These are not separate reviews of this website. View the original reviews.
Specialist services
Explore all eight services ↗From the first call to the final job record.
A full day of service calls leaves little room to chase access instructions, unanswered estimates, and unfinished job notes. The work keeps coming even when the office cannot keep up.
Service call intake
Service call intake
Turn incoming calls and messages into clear requests your dispatcher can review.
Explore the service ↗
Dispatch calendar support
Dispatch calendar support
Keep requested visits and dispatcher-confirmed appointments distinct and easy to follow.
Explore the service ↗
Estimate follow-up
Estimate follow-up
Give open estimates a consistent follow-up rhythm without changing the estimator’s scope or price.
Explore the service ↗
Customer visit updates
Customer visit updates
Keep customers informed about confirmed appointments, access needs, and office-approved changes.
Explore the service ↗A practical working relationship
A clearer desk for a busy field team.
Start with a familiar queue, a named office reviewer, and examples of a complete job record. Build the role around the way your business actually works.
Discuss your prioritiesMake the output visible
Review unconfirmed windows, duplicate bookings, and access details that changed after scheduling.
Keep judgment with your team
Only your authorized team changes pricing, technical scope, warranties, or terms.
Blog & research
Visit the Blog ↗A closer look at the work.
Blog · Call intake
Hand off an after-hours emergency call to the morning desk
A practical guide to after-hours emergency handoff, with defined evidence, decision rights, and a verified close.
Read the article ↗
Blog · Parts and purchasing
Keep a supplier quote log that separates price from availability
A practical guide to supplier quote log, with defined evidence, decision rights, and a verified close.
Read the article ↗Before we talk
Good support starts with good questions.
Can we start with one workflow?
Yes. A focused initial scope makes responsibilities and review standards easier to define. Bring one recurring queue, examples of the work, and the person who will review it.
Will the assistant use our existing systems?
The role is scoped around your approved tools. Access, training, permissions, and required experience are discussed before work begins.
Who approves work and makes decisions?
Plumbing diagnosis, safety advice, and repair recommendations stay with qualified staff.
What should we bring to a consultation?
A short task list, approximate workload, current tools, coverage needs, and examples of a good result. Keep confidential records out of the inquiry form.
A role shaped around your operationStart with the work
Start with the work
you want to hand over.
Tell us where the queue slows down. We’ll discuss the scope, tools, coverage, and review points that belong in your support role.
Book a free consultation
Define the role before making a commitment.